Archives: Testimonials

Review 13 November 2017

“A very Professional high standard crew both at collection and delivery. Mark, Tony, Chris and Finn were very careful and industrious workers, I would use Britannia in the future.”

Review 19 March 2019

“So calm and efficient.
Mark and Ben were brilliant at a very stressful time moving from France to Wales. They were so kind, helpful, polite and efficient. I can’t praise them enough and would recommend them to anyone. Thank you sorry it’s been a while had to wait for internet connection.”

Review 13 March 2019

“Excellent job. Brilliant guys. Collection guys and delivery guys were very good. Worked efficiently. Overall very pleased with all elements of contract. Would use company again and recommend to others.”

Review 26 October 2018

“We had received various quotes from otheir companies but choose Britannia Robbins because of their initial approach and professionalism. The quotation was clear and easy to understand. There was a refreshing lack of “small print.
The collection date and time was agreed and was adhered to. Care and consideration was taken loading and I was confident that my goods were in safe hands. The delivery to Sucina, Mercia Spain was unbelievably good. I had a phone call 1hour before the lorry arrived and I was not surprised when the lorry turned up 5 minutes earlier than predicted. The delivery men Steve and Shaun were great. I’m not sure they realised we had to get everything up to the third floor penthouse and although many items fitted in the lift there was still several bulky items that had to be carried up the stairs. There was no moaning and groaning and they took special care with everything.
We have now inspected the items delivered and there was no damage whatsoever
I will certainly be both using Britannia/Robbins again and recommending to friends and family.”

Review 23 October 2018

“I would use Robins again as nothing was broken and the 3 men we were given were very helpful, nothing was too much trouble. Although the weather was dreadful they covered everything but didn’t move our suite until the next day when it was dry, but still covered it very impressed.”

Review 10 October 2018

“We used Britannia Robbins 10 years ago to ship all of our personal possessions to western Canada, when we needed to ship family photos and oversized pictures from our parents estate after they passed it was a no brainer to use Andrew and his team again. They provide a seamless, friendly and professional service, wouldn’t hesitate to recommend their service to anyone needing moving or shipping requirements. Thank you for looking after our family treasures over the years!”

Review 20 September 2018

“Tony, Steve and Ken moved us from Neath to Swansea. They all were a pleasure to have on our home. Nothing was too much trouble. We used Robbins to move in 18 years ago and made sure we used them again. Paul was at then end of the telephone to make sure everything went smoothly and Alison always answered the telephone promptly.”

Review 5 June 2018

“The team performed with quiet efficiency and respected our brief to avoid involving my widowed mother if at all possible given the circumstance, The move went very well and the house left clear of packing and waste. The move into the Bungalow was less pre-planned by us than we would have been, But again, Went smoothly and without undue fuss.
Our thanks to the whole team for a cheerful, Respectful and efficient move. My mother was very impressed by your packing.”

Review 29 April 2018

“We had a fairly difficult move, exacerbated by the fact that our buyers were keen to take advantage of a change in the Stamp Duty rules, putting us under pressure to agree a move at short notice. Problems with the buyers ‘help to buy’ deal meant that we had to take out insurance to cover our removal costs, which was just as well since the buyers failed to exchange contracts in time for us to complete the move. A rescheduled move was completed thanks to Britannia Robbins who’s staff at all levels went out of their way to help us. The office team were extremely helpful in sorting out the paperwork, arranging supplies of boxes etc whilst dealing with two very stressed customers. The removals team were simply brilliant, emptying one house and filling another whilst remaining good humoured and polite at all times.

We would have no hesitation in recommending Britannia Robbins to anyone contemplating a move.”

Review 27 March 2018

“Brilliant Job. Absolute fantastic service, superb, helpful staff. Made our lives so much easier. Thank you especially to Paul and the collection and delivery teams.”

Review 13 March 2018

“Wonderful care, efficiency and support. Excellent team with very helpful advice and support on both days moving out and in. Flexible planning with us to deal with difficulties because of value of our possessions. Excellent solutions and all the team were very professional.”

Review 12 January 2018

“All staff members were clean and tidy, hard-working and most importantly of all, polite. They are a credit to the company and I whole heartedly recommend them to anyone who requires a top-class service. Thank you very much.”

Review 29 December 2017

“Excellent & helpful service. Move from Swansea to Brittany, France. Just a note to say how pleased we are with the way Brittania Robbins carried out the removals of our furniture and possessions to France. Thank you for your excellent and very helpful service. Our daughter was very impressed by the friendliness and efficiency of the men who made the delivery.”

Review 07 December 2017

“Excellent service. Top quality professional job provided by the crew. Right on schedule. No problem at all. Move from Wales to Spain.”

Review 10 August 2017

“I want to thank you and your team for making our move so smooth and stress free.
First I would like to thank … for your patience and forbearance as dates changed or were threatened to change.
Secondly, I would like to thank the team for so competently moving our furniture and chattels without fuss and with total co-operation.
And last, but certainly not least Steve the driver who was constantly cheerful and optimistic and for whom nothing was too much trouble well done everyone.
I will certainly be recommending Britannia Robbins to all my colleagues”

Review 1 August 2017

“Dear Paul
Maurice and I are writing to thank you for the excellent work carried out by yourself, Gerald, Del and Ken during our move to Carmarthen. We also appreciated the assistance of the additional helpers on Friday afternoon. We would certainly have no hesitation in recommending your company to friends and relatives.
We’re gradually getting sorted out and are enjoying our new surroundings.
Yours sincerely,
Maurice and Pat”

Review 20 July 2017

“Excellent staff – particularly Steve the driver, who had a friendly ‘can do’ approach to everything. He eased the stress of the move considerably.”

Review 25 May 2017

“I have nothing but praise for the Brittania Robbins Team. From visit to quote, through to collection, storage and delivery. Every member of the team were thoroughly professional and extremely helpful. Would highly recommend this company.”

Review 4 May 2017

“The move was dealt with brilliantly. The movers were friendly and very hardworking.
We were kept informed of all the elements of the move.
We had a lot of heavy furniture and boxes of books and they were all carried into the rooms
Very happy with all the elements of the move.”

Review 13 April 2017

“Everything went well from Swansea to Liverpool. They were all so friendly, polite and excellent at their jobs.
A pleasure to deal with the company.”