Privacy and Cookie Policy

This privacy policy sets out how Britannia Robbins uses and protects any information that you give the us when you use this website or our business systems.

Britannia Robbins is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, or when otherwise in contact with us, then you can be assured that it will only be used in accordance with this privacy statement.

Britannia Robbins may change this policy from time to time by updating this page. You should check from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address and post code
  • Other information relevant to dining, surveys of users and offers from time to time

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send emails about events and special offers – or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for our research purposes. We may contact you by email, phone or mail. We may use the information to adjust the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and operational procedures to safeguard and secure the information we collect from you.

We use cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website  which offers guidance for all modern browsers

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form, look for the box that you can click or tick to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at at sales@britanniarobbins.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held about you please use our website, e-mail sales@britanniarobbins.co.uk or write to Britannia Robbins, Queensway, Swansea West Industrial Estate, Fforestfach, Swansea. SA5 4DH.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.